Meet the Team - Tilehurst Roofing Riverside

Meet the Riverside Team Behind Tilehurst Roofing Riverside

Every roof we put our hands on in Riverside gets the same treatment, whether it’s a small repair off Victoria Avenue or a full replacement up in Canyon Crest. The crew you’ll see on your property isn’t a rotating cast of subcontractors. These are the people who answer to Greg Holloway directly, who trained under the Kingswell standard, and who live close enough to know that Riverside summers punish a roof differently than coastal air ever could. They show up in uniform, they carry a written price before anything gets lifted, and they don’t leave until the guarantee is in your hand. Here’s who you’re actually hiring.

Call (562) 315-0297

Our People

Marcus D. – Lead Technician

Marcus has spent sixteen years on residential roofs, the last seven of them in Riverside’s inland heat. He holds manufacturer certifications from GAF and CertainTeed, which means when he inspects a roof in the Wood Streets or the Arlington Heights area, he’s looking at it through the standards those companies actually enforce. His specialty is leak tracing, and he’s the one who gets called when a homeowner has already had two companies out and the ceiling stain keeps coming back. Marcus keeps a coil of flashing and a roll of underlayment in his truck at all times, not because he’s expecting trouble, but because he’s seen enough Riverside monsoon seasons to know trouble finds the unprepared. Off the roof, he restores old trucks and swears his 1972 Ford will outlast most of the shingles he installs.

Elena R. – Senior Installer

Elena has worked with Tilehurst Roofing Riverside since 2019 and leads most full replacement crews across the Magnolia Center and La Sierra neighborhoods. She’s certified by Owens Corning and IKO, and she runs a crew of three with the kind of quiet efficiency that keeps a tear-off on schedule even when the afternoon hits 105 degrees. Her attention to drip edge and ridge cap detail is the reason we can hand you a written workmanship guarantee and not lose sleep over what happens two winters from now. She learned roofing from her uncle in Phoenix, which is to say she understands extreme heat and what it does to decking and underlayment. Elena is also the reason we keep cold electrolyte drinks in the shop fridge from June through October, and no one argues with her about that.

Tommy W. – Service Coordinator

Tommy is the voice on the phone when you call (562) 315-0297 at seven in the evening or seven on a Sunday. He’s been with the Kingswell family of companies since 2016 and handles scheduling, permit paperwork, and the written estimates that go out before any work begins. Tommy knows the city of Riverside’s roofing permit requirements well enough to answer most questions on the first call, and when he doesn’t have an answer, he says so and gets one instead of guessing. He’s the person who makes sure your written price arrives before the crew does, every single time. Ask him about the best burrito spot in the city and he’ll give you three options ranked by salsa quality, because he believes in being thorough about everything.

DeShawn B. – Apprentice

DeShawn is two years into his roofing apprenticeship and works directly under Elena on most replacement jobs. He’s passed his OSHA 10 training and is working toward his first manufacturer certification through Atlas and Tamko, two of the seven brands we install. His job right now is learning the craft the Kingswell way: watching how flashing gets bent and sealed, how underlayment gets laid without wrinkles, how a ridge cap gets nailed so it holds through a Santa Ana wind event. DeShawn grows citrus trees on his family’s property in the city, and he’ll tell you that a Riverside summer tells you more about a roof’s ventilation than any manual ever could. He’s the one hauling bundles up the ladder, and he does it without complaint, which matters more than most people realize.

One Standard, Every Job

We talk about the Kingswell Way around here because it’s the thing that keeps a four-person crew from becoming four different standards on the same roof. The price is written before the work starts, and no one on the crew gets to change it quietly mid-job. The guarantee is written and handed over before the crew leaves the driveway, not mailed a week later. If a repair fails inside the guarantee period, we come back at no charge under the 365-Day Done Right Promise. That’s not a slogan; it’s a full year of documented accountability, and it applies to every repair, every replacement, every call. The manufacturers we work with (GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral) all have their own material warranties, but the workmanship is on us, and our names are on the line with it.

What you get from this crew in Riverside is a uniformed, background-checked technician who introduces himself before he gets on the ladder, who explains what he found in plain language, and who leaves the job site cleaner than he found it. No voicemail runaround. No waiting until Monday for a callback. A live person answers every call, 24 hours a day, 7 days a week, including evenings and weekends. That’s the standard here, and the team on this page is the reason we can say it without flinching.

Written by Greg Holloway, Owner at Tilehurst Roofing Riverside, serving Riverside since 2000.